Question
How has the registry for pediatric palliative care evolved, what data is collected, how is it utilised, are you satisfied with its current organisation and appearance, and what improvements can be made?
Answers
Anna Gorchakova, Director of the Belarusian Children's Hospice, Head of the palliative medicine course at BelMAPO
It's challenging to answer briefly - the registry was initially one, and then it became the second. Overall, it's a topic worthy of a separate meeting. Initially, we created it as part of the UNICEF project, and it was elementary. The main goal was to make it easy for people to access. It was primarily intended for research purposes. Later, the Centre modernised it for its own needs. Please visit the palliative centre's website and inquire with them; they will gladly provide more information.
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
The registry includes patient identification data for which we obtain consent, all within the legislation framework. We enter data - the history of the child's illness, all data from birth. We also collect information about the child's parents, probands, and the reason for and criteria for placing the child under palliative observation. The registry can include data on the child's hospitalisation, the implementation of various activities - rehabilitative, rehabilitative - what the child is provided with, what technical rehabilitation means, and what medical devices and consumables. Furthermore, we can add this information to the registry if the child receives treatment or consultation. This allows us to obtain statistical information and clinical data, track the dynamics of the disease, and continuously improve the registry. For example, we add labels to avoid missing diagnosis review deadlines or preparing documents for transferring patients to adult services as they approach adulthood. Notably, since 2020, there is a regulatory framework regulating the registry's operation, allowing each region to have a specialist responsible for its maintenance.
Question
Is sharing your model with colleagues from other countries possible and permitted?
Answer
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
We can show how it works, but all the information it contains is medical and confidential. We can demonstrate its operation, what is entered into it, and the principles guiding its modernisation. We initially adapted it to the state system to obtain the maximum amount of data, track dynamics, make forecasts, build plans, review the situation in each region, and adjust as needed. The registry method indeed allows tracking the entire sphere of pediatric palliative care.
Question
Is the registry integrated into any standard healthcare information system?
Answer
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
Currently, the registry exists separately. We also have separate cancer and diabetes registries - all operate independently. In the Republic, an electronic healthcare platform is being developed. When it becomes operational, all these registries may be integrated into it.
Question
Do patients who are unable to come to the centre or hospice receive remote care?
Answer
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
Do all patients have the possibility to come to the Centre as a state institution? Sometimes circumstances, such as transportation difficulties or parental reluctance, may lead our specialists to provide care at the child's location. However, we can generally hospitalise a child from any region in the Centre. The decision is made based on the specific patient's needs—modern ambulances allow the transportation of even very ill children, but it is not always necessary. If a child is in the terminal stage, there is no point in transporting them hundreds of kilometres.
Nevertheless, we approach each case individually, striving to provide maximum assistance and support. We conduct consultations, develop strategies, and determine appropriate measures. Collaboration with the 'Belarusian Children's Hospice' is crucial. In cases where the Centre faces limitations due to its institutional status, we involve our colleagues. This collaboration also helps us transfer children to adult services. If we identify the need for additional assistance, we share a child with the hospice, where they can be provided with technical means and enteral nutrition if necessary. The replacement of gastrostomy and tracheostomy in children is regulated legislatively and is carried out in local medical institutions. However, for adult patients, this situation remains unresolved. In such cases, hospice programs are instrumental. This is a significant issue that needs to be addressed, as we transfer 300-330 children to adult services every year.
Question
What forms of pediatric analgesic medications, both non-opioid and opioid, are currently available in Belarus?
Answer
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
Non-opioid medications include ibuprofen and nonsteroidal anti-inflammatory drugs, available in both liquid and suppository forms. As for opioid medications, there is an official liquid form called Oramorph, and we have recently procured morphine in ampoules from the Moscow Endocrine Plant. There are dosage-related questions regarding this form, but it is available. Additionally, we use sedative medications, such as Sibazon (Diazepam), in rectal tubes. For oncological children in need of pain relief, there are extended-release forms of morphine and Fentanyl, though these are intended for older children. In the Republic, there is the capability to manufacture pharmacy formulations of morphine in liquid form for oral intake, as a last resort upon a doctor's prescription. If, for any reason, other liquid forms of analgesics are unavailable, a solution can be prepared at the pharmacy based on the doctor's prescription. The Ministry of Health has assigned pharmacies to each region to ensure the provision of medications for the residents. We are moving away from the practice of administering induction analgesia through subcutaneous and intramuscular injections. The pediatric oncohematology Center covers all children with oncohematological diseases, and we closely collaborate with them. When children in the terminal stage are transferred to our Center, we develop a pain management plan and monitor the implementation of our recommendations in the regions. If necessary, we send doctors to the regions and liaise with pharmacists to ensure the child receives the required medications.
Question
How is the staffing issue addressed? Where and how do you recruit employees who share the philosophy and values of palliative care? What led you to work in palliative care?
Answer
Katsiaryna Sidaruk, Psychologist at the NGO "Belarusian Children's Hospice
As a rule, people who enter palliative care know what this field entails and feel the need to work in a system of helping others. I previously worked in a crisis centre for women with children, and transitioning to palliative care became a logical continuation for me. Over the course of a year, two of my relatives passed away with the help of palliative care, and I clearly understood that the relatives of patients in such situations cannot be left alone. There must be someone they can lean on and rely on for support.
Zlat Kizin, Habilitologist at the Belarusian Children's Hospice
My initial education was as a paramedic obstetrician. Later, I obtained a higher education in rehabilitation. I have always been involved in assisting everyone in overcoming challenges.
Irina Zueva, Nurse at the Belarusian Children's Hospice
I entered the field of palliative care 12 years ago - I ended up in a hospice by chance four years before I started working there. I was sent to training courses. When I understood what hospice care was and saw the memorial wall for children, the thought struck me - I will work here. And then, for four years, I worked towards that goal. The journey to professionalism was very long; I internalised everything, and at one point, it seemed like I wouldn't make it. At a particular moment, after a challenging visit, I thought - if I dedicate my life, will it save the child? I understood that it wouldn't. But my knowledge and skills, readiness, and ability to help and support the child and his mother can bring relief. I am constantly learning - from parents, from colleagues - I know everywhere. How to interact, how not to fall apart myself. And now, I see how valuable my assistance is. Dealing with death is particularly challenging - it is a personal matter for everyone.
Question
Question for the leaders - how do you find employees for your team?
Answer
Anna Gorchakova, Director of the Belarusian Children's Hospice, Head of the palliative medicine course at BelMAPO
We don't stand out from the general trend - we also have staffing issues. Previously, people used to come from courses, but now it's a significant problem for us. Firstly, we are a non-governmental organisation, which means employees need to accrue experience in a budgetary organisation. Medical experience counts, but budgetary expertise does not. Those who have decided never to work in a government structure again may come to us. Secondly, there needs to be more motivation. Young nurses come to us, and I see that they are not interested or motivated. We may need to wait until the new generation grows up. They will be more enthusiastic. For example, we have a problem with volunteers, and this year, two boys aged 15-16 joined us. These two boys impressed me with their willingness to help patients. I hope they will grow up and come to us. It's easier to find personnel in government structures, but it's much more challenging for us in a public organisation. Another critical factor is salary.
Starting this year, all our Western projects are ending, and fundraising will only be in Belarus. We currently have 32 employees in the hospice, and I need to find money to pay their salaries. Sometimes, you have to take a breath. It's like in resuscitation - inhale, exhale, exhale, exhale. Right now, we're exhaling, and we have to accept that. There are situations where we need help to do something. We can't force someone to be a good nurse in palliative care; we can't make a doctor come and say, 'I'm ready.' We can only wait patiently - like titration: drop by drop. Doctors come to the Centre for practice; they come to us. I don't know if they will return, but some might. You have to know how to wait. It's challenging for me, but I'm an optimist. After the exhalation, there will definitely be an inhalation.
Question
Tell us about how the work with volunteers is organized in the hospice: who trains them and coordinates their activities?
Answer
Anna Gorchakova, Director of the Belarusian Children's Hospice, Head of the palliative medicine course at BelMAPO
The best example of organizing work with volunteers is the Polish experience. In 1997-98, I had the opportunity to study it, which was very useful. Our volunteer program has been in place for a long time and requires strict supervision. With each volunteer, we sign a contract that regulates the number of hours worked. Volunteer work in the hospice added positives to our volunteers' resumes when applying for jobs in European countries. And it was essential for us that they fulfil their commitments before receiving a document confirming their work. We have a volunteer club that meets in full once a month. Different areas of activity are covered; for example, a volunteer oversees the transportation history. Currently, it is Yandex.Taxi, which provides five free trips per month for our families to any city in Belarus. All volunteers must take courses and receive a "diploma," in which we write how many hours they studied with a psychologist, how many learned skills for patient transfer, and how much knowledge they acquired from attendants. Experience shows that out of 10 willing to sign up, only one will make it to volunteer work, which is a good result. Of course, we have those who volunteer for a lifetime. There is also an exciting trend - volunteers are getting younger. Usually, 20-22-year-olds came to us, but this year, we took a risk and accepted 15-16-year-old guys, and the experience turned out to be very positive. We also have a program called "Dreams Come True," within which volunteers fulfil the wishes of oncology children - ride a horse, visit certain places - but all this happens under our control, as the responsibility lies with the hospice.
Question
Do state institutions find volunteers for work?
Answer
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
The Centre's outpatient department specialists, such as psychologists and educators, engage volunteers in implementing various activities. We work with our patients at the Centre itself and organize socio-cultural events for them on a volunteer basis - musicians and artists come, for instance. Some volunteers assist in acquiring stationery and other necessary items. We do not involve volunteers in caring for children; the Centre's staff handles these tasks.
Question
Tell us about your plans and projects that you plan to implement.
Answer
Anna Gorchakova, Director of the Belarusian Children's Hospice, Head of the palliative medicine course at BelMAPO
I am a realist, and my main plan is to survive. I am a bit encapsulated at the moment, but living without plans is impossible—if you don't plan, you don't progress. The first thing we are doing is developing rehabilitation, which is highly in demand. We started with a pool history—we want to do aquatic rehabilitation. The second is the creation of a Center for Young Adults—a transitional bridge for patients. We are actively working with adult palliative care services, which, unfortunately, are more focused on oncology. However, we have many non-oncological diseases in young adults. We want to create a separate program, but it requires funding and training. Working with children is very different from working with adult patients. Thirdly, it's an educational project for all doctors, psychologists, and territorial centres. We want to explain palliative care—provide essential knowledge, and inform clearly. In general, it is necessary to report the entire society. For example, in one city, we managed to build a ramp in an apartment, but a neighbour came out and protested, lying down to block the construction. She said, 'Disabled people will not drive under my windows.' Later, we managed to find out the reason for such a strong reaction—her mother was dying painfully, and she no longer wanted to see pain and suffering. In the end, she agreed, but it took a long time. Society needs education; it is crucial.
Ludmila Bomberova, Director of the "Republican Clinical Center for Palliative Medical Care for Children", Chief external expert of the Ministry of Health for paediatriс palliative care
First and foremost, it's the development of palliative care at the grassroots level and the opening of consultation rooms. Of course, there's the educational program that Anna Georgievna mentioned. This year, we started a palliative patient school covering three regions. We plan to make some changes and adapt the format. These are our plans.